Return Policy
REPRICED.CO.ZA RETURNS AND EXCHANGE POLICY
Electrical Items:
Electrical items sold on repriced.co.za carry a 7 day warranty, no returns or refunds will be entertained after the 7 day warranty period.
Circumstances in which Returns and/or Exchanges are allowed:
- We permit returns and/or exchanges in the following instances:
- The incorrect product has been delivered to you.
- The product delivered to you is damaged or defective.
- The product has the incorrect size or specifications.
When a Return and/or Exchange needs to be initiated:
- Returns and/or exchanges need to be initiated within seven days of delivery of the product having been delivered to you.
The choices you have upon Returning the Product:
- When a product is returned to us you can:
- Have your account credited.
- Have the amount refunded to you.
- Have the product replaced/exchanged.
How a Return and/or Exchange is initiated:
- All returns and/or exchanges shall be initiated by means of an email sent to support@repriced.co.za setting out:
- the reason for the return.
- whether you would like the account credited or refunded or replaced/exchanged.
- if you would like the product to be collected, the address from where the product needs to be collected from.
Condition of the Product Returned:
- In returning the product to us, the following shall apply. The product needs to be:
- Undamaged.
- Unused.
- In the original packaging.
- Packaged and wrapped correctly and safely by you.
Manner of Return:
- We will send a courier to your address to collect the product.
What will happen once a Product is returned:
- Once returned, and subject to a product inspection, your account with us will be credited or refunded or replaced, as per your preference.
Product Inspection:
- Once returned, and prior to accepting such return, we will be permitted to inspect the product.
- Should the product in our reasonable discretion not be suited to be returned, we shall not be obliged to accept such return.